Not in love with your recent Wholesale order? Send it back!
Before completing the 3-step return process, check below to see if your items meet all of the following conditions.
Acceptable for return:
- Items are in their original packaging with all tags/labels attached
- Items are part of an order that was delivered within the last 30 days
- If the items were sold in a pack , the full pack is being returned
- Items in the ‘Brand Bundles’ collection are final sale and non-refundable.
- Items in the ‘Facemasks’ collection are final sale and non-refundable.
If your items qualify, follow our quick 3-step process:
(Steps 1 and 2 must be completed within 30 days of your order’s delivery)
Step 1: Complete this form to indicate your return method
Step 2: Create a request in our portal so we know which items are returning
Step 3: Pending review, your request will be processed and a shipping label will be emailed
If any items are missing or damaged upon your order’s arrival, please contact us within 7 days of your order’s delivery with the following:
- A picture of the damaged goods (example below)
- The product titles and quantities